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How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(1669)
Average
(1619)
BLACKSOCKS
(1416)
Delivery
(1375)
Customer Service
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BLACKSOCKS
Customer Service
Average

Absolutely shockingly bad service. It's unbelievely difficult to change the socks you get delivered so you don't end up with 12 pairs of the exact same socks. Pathetic website and rubbish service.

18/09/2018
Elena Zayakova, Wendover
6466
0
BLACKSOCKS
Customer Service
Average

Always brilliant

01/09/2018
Peter Corfield, Churt
6416
0
BLACKSOCKS
Customer Service
Average

Great products, great services

28/08/2018
Vincent Clerc, Regensdorf
6391
0
BLACKSOCKS
Customer Service
Average

Na

28/08/2018
Pierre Devincenti, Founex
6389
0
BLACKSOCKS
Customer Service
Average

The Blacksocks subscription is Not only do I never have to worry about sourcing socks that fit, but the quality of the products is second to none. I love that I can pause my subscription also, without any fuss or stress when I have a bit of a stockpile of unopened socks. Thankyou Blacksocks!!

15/08/2018
Euan Sutherland, Shepparton, VIC
6322
0
BLACKSOCKS
Customer Service
Average

Website not "seamless" and easy .... Products presented unclear.

28/07/2018
Henrik Kähler, Broenshoej
6249
0
BLACKSOCKS
Customer Service
Average

The Best Sock Ever!

25/07/2018
Tyler Mckinney, Little Elm
6242
0
BLACKSOCKS
Customer Service
Average

Received my first delivery of this current subscription, today, with a note telling me "Did you know that our sock prices have stayed the same since 1999? BLACKSOCKS customers have been entirely unaffected by multiple increases in postal costs and increased cotton prices."
Can you explain to me what this means, my current subscription costs me £98, I am sure I used to pay around £60 in the past.

19/07/2018
Malcolm Knox, Warrington
6210
0
BLACKSOCKS
Customer Service
Average

I’m very happy with your service

17/07/2018
Arkadiusz Orzechowski, Celbridge
6195
0
BLACKSOCKS
Customer Service
Average

My dad loved that you carry size 13

12/07/2018
Megan Ryan, Chicago
6157
0
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