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How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(1534)
Average
(1483)
BLACKSOCKS
(1280)
Delivery
(1247)
Customer Service
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BLACKSOCKS
Customer Service
Average

Been customer for many years. Always a pleasure to receive my socks. The quality stay the same. Good job, folks !

04/06/2018
Sven Duvoisin, Genolier
5891
0
BLACKSOCKS
Customer Service
Average

Items have a very nice quality feeling, packing is secured and shipping time excellent, thank you.

01/06/2018
Sean Taylor, Genève
5870
0
Customer Service
Average

It is disgusting to know that your status shows that the product is delivered and unfortunately, I have not received the package. How can I raise this concern? this is extremely annoying and disappointing.

Feels Cheated!!!

31/05/2018
Neeru Sharma, GURGAON
5859
0
BLACKSOCKS
Customer Service
Average

Great quality. Never run short of supply with the subscriptions.

05/05/2018
Alain Joaris, Nax
5671
0
BLACKSOCKS
Average

Great product & service. Thank you!

02/05/2018
Brendan Whelan, Lansdale
5661
0
BLACKSOCKS
Customer Service
Average

I just don't understand why this is so difficult to change the delivery of the next set of socks that are due in June. I've logged in, I clicked on the socks image under the subscription but I only get options to setup new subscriptions.
I've clicked on the text "Change next delivery" and all this does is expand a text box which is useless to me.

27/04/2018
Elena Zayakova, Wendover
5640
0
BLACKSOCKS
Customer Service
Average

Really enjoy the quality products! Packaging is first class. Great job! Please don't decrease investments into how you present and deliver products!

13/04/2018
Kevin Ford, Evans
5563
0
BLACKSOCKS
Customer Service
Average

Hello, I have subscribed to the Blacksocks delivery service, but did not receive my January 2018 delivery. Could you resend? Thank you. David Docherty

08/04/2018
David Docherty, Golden Valley
5545
0
BLACKSOCKS
Customer Service
Average

Very pleased with ordered t-shirts. High quality material and comfortable to wear.

30/03/2018
Milan Tulic, Belgrade
5513
0
BLACKSOCKS
Average

Well I received an email saying my delivery is complete but I have not received anything!
Please either track my order or send me tracking details and the New Zealand delivery agent so I can try and find my order.

22/03/2018
Steve Gormley, Christchurch
5476
0
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