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Since 1999

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How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(2090)
Average
(2032)
BLACKSOCKS
(1831)
Delivery
(1760)
Customer Service
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BLACKSOCKS
Customer Service
Average

Great service and products. Thanks.

16/06/2019
Kestutis Musneckas c., Siauliai
8028
0
BLACKSOCKS
Customer Service
Average

Excellent Socks.

23/05/2019
Ayman H., Greenwich
7850
0
BLACKSOCKS
Customer Service
Average

Fast delivery, good quality. I will probably order more soon, or join the socksubscription.

15/05/2019
Mircea C., Fisibach
7833
0
BLACKSOCKS
Customer Service
Average

Super fast delivery, easy ordering and great socks for a great price! All perfect!

15/05/2019
Matthias P., Bonstetten
7830
0
BLACKSOCKS
Customer Service
Average

Can’t believe more people don’t join!

08/05/2019
Carl C., Bubwith
7783
0
Customer Service
Average

I did not get a delivery or any other information 13 days after I ordered, there is no information on my order under "My order". Very poor customer experience

22/04/2019
Veit D., Zollikon
7680
0
Customer Service
Average

3 weeks after order socks have not arrived. Tracking number was not provided. Customer support nonexistent.

18/04/2019
Angelos V., Mesogi
7664
0
Average

No tracking number or way to see where my order is. Also I almost didn’t order because couldn’t tell if I was sockscribing or not and I didn’t want to. I have a lot of pantharella and didn’t want more than this initial order to try your company. With a week having gone by and no tracking it isn’t the best start

05/03/2019
Jeremy M., Essex
7477
0

Thank you for the comment. You might have placed the voucher code in the field for promo codes and not for vouchers. I have credited the amount onto your credit card. Thanks for the purchase!

04/03/2019
Customer S., Zürich
7472
7464
BLACKSOCKS
Customer Service
Average

Tried to buy 150.00 of socks with a coupon code that black socks sent to me for signing up for emails. The order went through and the black sock coupon was rejected.

02/03/2019
Ryan K., Westminster
7464
0
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