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How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(1979)
Average
(1927)
BLACKSOCKS
(1721)
Delivery
(1655)
Customer Service
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Average

No tracking number or way to see where my order is. Also I almost didn’t order because couldn’t tell if I was sockscribing or not and I didn’t want to. I have a lot of pantharella and didn’t want more than this initial order to try your company. With a week having gone by and no tracking it isn’t the best start

05/03/2019
Jeremy M., Essex
7477
0

Thank you for the comment. You might have placed the voucher code in the field for promo codes and not for vouchers. I have credited the amount onto your credit card. Thanks for the purchase!

04/03/2019
Customer S., Zürich
7472
7464
BLACKSOCKS
Customer Service
Average

Tried to buy 150.00 of socks with a coupon code that black socks sent to me for signing up for emails. The order went through and the black sock coupon was rejected.

02/03/2019
Ryan K., Westminster
7464
0
BLACKSOCKS
Customer Service
Average

wie versprochen.

24/02/2019
Nikolay H., Weidling-KLBG
7415
0
BLACKSOCKS
Average

Great colors and patterns but that is the only good thing. I got the funky five box as a Christmas gift. The socks rise about 3-4 inches above your ankle. Top elastic band doesn't hold its elasticity after wearing once. A bad combination in my opinion. Too expensive for this to happen!
If you want ankle socks that don't hold up these are the right sock. No thanks not for me.

23/02/2019
Catherine H., Houston
7410
0
BLACKSOCKS
Customer Service
Average

Live the sox

23/02/2019
Barbara R., Cliff
7404
0
Average

I haven't yet received the order. Can you let me know the status of the delivery?

16/02/2019
RAJESH M., Mumbai
7359
0
BLACKSOCKS
Customer Service
Average

Great service - reliable and trustworthy. Cancelling a subscription has never been easier. Demonstrates the user friendliness of the Blacksocks team. When in need I will certainly reorder from Blacksocks.

05/02/2019
Sven ., Küsnacht ZH
7262
0
BLACKSOCKS
Customer Service
Average

If I am not mistaken, I am a loyal customer of Blacksocks' since 2002 (or thereabouts). When I hear my friends telling me that they need to go and buy socks (or underwear), I laugh! Because I really don't understand what that might mean!!! Always the best quality, exactly what I want and need. For 17 years! Thanks guys!!!

27/01/2019
Ben B., Singapore
7211
0
BLACKSOCKS
Average

pretty good. as described.

27/01/2019
Mark M., Zürich
7210
0
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