How our customers rate us
We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.
Great socks, great quality! But please, use less packaging and don’t add a “here are your socks” letter for every single pair that I ordered. Also, the fine thread that connects two single socks is sometimes tricky to remove.
The website is difficult to navigate and very confusing. You have such a simple and clear product - how can the website be so complex. One example: My last underwear order was not visible because the default search is 2 years and it was 2 years and 6 months ago. Simple solution: Always show the last one first, without searching!
Need to exchange or return
XL is too small
Excellent products, fast and reliable delivery and helpful customer service.
Good quality and experience of use.
- Perhaps easy to open on the sides allowing occasional thief by anyone in the supply chain. I experience it once that was arranged magnificently by Blacksocks.
- If it were more compact and would fit better in the standard mailboxes of the house, it should prevent for being returned to the post office and having to go to look for it.
Ordered on 3 June 2019. Product didn't arrive. Tried to contact customer service. Didn't get any answer. Plese send back my money. Thank you!
I am very happy with that product and the service. Even after a longer period I don't see major quality problems.
Great service and products. Thanks.