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Since 1999

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How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(2251)
Average
(2185)
BLACKSOCKS
(1993)
Delivery
(1912)
Customer Service
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BLACKSOCKS
Customer Service
Average

Super produits

15/09/2019
Vincent C., Regensdorf
8469
0
Average

Great socks, great quality! But please, use less packaging and don’t add a “here are your socks” letter for every single pair that I ordered. Also, the fine thread that connects two single socks is sometimes tricky to remove.

13/09/2019
Dominik R., Baden
8463
0
BLACKSOCKS
Average

The website is difficult to navigate and very confusing. You have such a simple and clear product - how can the website be so complex. One example: My last underwear order was not visible because the default search is 2 years and it was 2 years and 6 months ago. Simple solution: Always show the last one first, without searching!

07/09/2019
Andreas K., Waidhofen
8442
0
BLACKSOCKS
Customer Service
Average

Need to exchange or return
XL is too small

18/08/2019
Jeffrey G., GILBERT
8363
0
BLACKSOCKS
Customer Service
Average

Excellent products, fast and reliable delivery and helpful customer service.

17/07/2019
Niels Otto J., Roskilde
8222
0
BLACKSOCKS
Customer Service
Average

Awesome!!!

10/07/2019
Peerasak H., Klongtoey
8146
0
BLACKSOCKS
Customer Service
Average

Good quality and experience of use.

Packaging is:
- Perhaps easy to open on the sides allowing occasional thief by anyone in the supply chain. I experience it once that was arranged magnificently by Blacksocks.
- If it were more compact and would fit better in the standard mailboxes of the house, it should prevent for being returned to the post office and having to go to look for it.
Jose M.Wamba

05/07/2019
Jose M., Santander
8121
0
BLACKSOCKS
Customer Service
Average

Ordered on 3 June 2019. Product didn't arrive. Tried to contact customer service. Didn't get any answer. Plese send back my money. Thank you!

27/06/2019
PAK ID: CPTMVTJ (., Hamburg
8073
0
BLACKSOCKS
Average

I am very happy with that product and the service. Even after a longer period I don't see major quality problems.

18/06/2019
Jens O., Borken
8038
0
BLACKSOCKS
Customer Service
Average

Great service and products. Thanks.

16/06/2019
Kestutis Musneckas c., Siauliai
8028
0
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