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How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(1023)
Average
(970)
BLACKSOCKS
(774)
Delivery
(766)
Customer Service
  • 2 of 16
BLACKSOCKS
Customer Service
Average

The socks appear to be of excellent quality; however, I have not been able to wear them as the wrong sizes were sent. I sent an email which has not been answered to date. I wished customer service matched advertisements.

16/07/2017
DOUGLAS PERKINS, RICHMOND
3874
0
BLACKSOCKS
Average

Socks were sent to incorrect address. Neighbor was kind enough to deliver to me.

11/07/2017
Christopher Peischl, London
3843
0
BLACKSOCKS
Customer Service
Average

Sylish, Comfortable and durable. Packages arrive in good condition and in good time.

03/07/2017
Delise Coleman, Dover Heights
3804
0
BLACKSOCKS
Average

The socks that I have purchased have always been of top quality and the delivery is superb. I did not rate the customer service star rating as there has never been an issue with an order or product which would require me to contact customer service. Considering the product and shipping, I would think I would receive the same level of service.

Ed R

02/07/2017
Edmund Rayburn, Webster
3802
0
BLACKSOCKS
Customer Service
Average

Great socks but I do not like the long wait for delivery (3 months)

01/07/2017
William Flader, Henderson
3788
0
BLACKSOCKS
Customer Service
Average

I have been client for many years now, everything just works to perfection. From website to order form to quality of socks. Nothing to complain, keep on going! And thanks for the excellent customer service.

01/07/2017
Martin Wintermantel, Confignon
3784
0
BLACKSOCKS
Customer Service
Average

very satisfied with BLACKSOCKS and Delivery and Customer Service :) :) :)

28/06/2017
Paul Zweifel, Kirchdorf
3766
0
BLACKSOCKS
Customer Service
Average

beautiful socks delivered as promised

28/06/2017
Peggy Hartman, Mahwah
3755
0
BLACKSOCKS
Customer Service
Average

wonderful product!!

27/06/2017
Marion DeGroote, Willow Street
3750
0
BLACKSOCKS
Customer Service
Average

My second extreme sockscription, great quality and a joy to wear, backed up by first class IT (Simon) when we had a glitch and I love the 'Merci' on the packaging. Better than Christmas.
Received in 48hrs.

24/06/2017
John Schofield, Grappenhall
3721
0
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