0

How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(2640)
Average
(2575)
BLACKSOCKS
(2384)
Delivery
(2273)
Customer Service
  •  
  • 1 of 31
BLACKSOCKS
Customer Service
Average

Excellent product

10/03/2020
Randolph S., Tenafly
9518
0
BLACKSOCKS
Customer Service
Average

Received second delivery of socks; I do not wish to continue the subscription. I thought my first order specified that I wanted one delivery as a trial; also I do not go through 3 pairs of socks every 3 months.
Thank you for confirming that I will not receive unordered merchandise of any kind in the future. If I wish to order, I will visit your site.
Jean-François de Grandpré

03/03/2020
Jean-François d., Mont-royal
9479
0
BLACKSOCKS
Customer Service
Average

Great. But automatic reorders is pushy. Not good.

27/02/2020
Khalil H., Geneve
9465
0
BLACKSOCKS
Customer Service
Average

Good socks good service

27/02/2020
Munoz L., Wiesbaden
9462
0
BLACKSOCKS
Customer Service
Average

Quality shows and is worth having. I love Blacksocks.

21/02/2020
Craig P., Doncaster
9438
0
BLACKSOCKS
Average

I am very pleased with you products and delivery. I have enough now, so I want to discontinue my order. Thank you.

12/02/2020
Nicholas B., Bal Harbour
9385
0
BLACKSOCKS
Customer Service
Average

I ordered trial pairs for CHF 13 a piece and was charged CHF 14.50 - what's up with that?

02/02/2020
Matt S., New York
9321
0
BLACKSOCKS
Customer Service
Average

LOVE your socks, HATE the check out process. The UX in check out is terrible. When you change country you get booted out of check out and have to start over (thankfully it does remember what you changed it to). Also, would be pretty easy to auto-populate several fields based on postal code. You're not alone here, but I'm at a loss why so many companies don't implement such a simple integration.

02/02/2020
Matt S., New York
9320
0
BLACKSOCKS
Customer Service
Average

High quality product, extremely well packaged/presented with a company focus in being better than most. I haven't purchased a single product which wasn't "first class". Hope you don't change! By the way, best funky socks and t-shirts on the planet!

17/01/2020
Kevin F., Pembroke Pines
9212
0
Average

Hello, thank you for your follow up. Unfortunately, I have not yet received my order. Post office says it has not arrived. The fact that there is no tracking number makes it difficult to understand where it is and when I can collect it. I am sure Swiss regular post works properly, but Russian post not always. Hope it is not lost and I can still receive my order. Waiting few more days.

16/01/2020
Anna Z., Novosibirsk
9210
0
  •  
  • 1 of 31
1
2
3
4
5