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Since 1999

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How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(3910)
Average
(4054)
BLACKSOCKS
(3857)
Delivery
(3671)
Customer Service
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BLACKSOCKS
Customer Service
Average

Just great

24/04/2023
Geir H., Reykjanesbaer
14913
0
BLACKSOCKS
Customer Service
Average

Alles Bestens.

27/02/2023
Sigmund S., Kaufbeuren
14882
0
BLACKSOCKS
Average

Ihr Promotions-Mail So 12.02.2023 09:03 "Jetzt Sale: bis zu 50 % Rabatt" => kein einziger Link funktioniert (lässt sich auch nicht in Browser öffnen).
Anschl. Anmeldung im webshop via Browser (https://www.blacksocks.com/en/user/my-orders) => auch hier funktionieren Links nicht (bspw. "Discover Socks in Sale").
Tja, dann bestelle ich halt nichts.

12/02/2023
Peter D., Basel
14874
0
BLACKSOCKS
Average

Socks shrank half the length in one washing.

31/01/2023
Robert V., Wilmington
14818
0
BLACKSOCKS
Customer Service
Average

Perfect annual gift for a stepmother to her son in law!

20/01/2023
Murielle J., Genève
14750
0
BLACKSOCKS
Customer Service
Average

Tried to order using a Visa card and the site is only allowing the use of American Express. Customer service did not respond correctly to my question about why the site says it takes Visa but does not allow it during the ordering process.

18/01/2023
Brad H., Palm Beach Gardens
14737
0
BLACKSOCKS
Customer Service
Average

I just got extremely frustrated signing into my account! PLEASE allow your customers to SEE the password they entered. I kept going in circles just trying to sign in so I CAN PLACE AN ORDER!!
I understand the reasons to have customers create accounts, but you should make that process as easy as possible, otherwise you just may have customers walk away, as I almost did.

15/01/2023
Kenneth E., Atlanta
14725
0
BLACKSOCKS
Average

My order received but promised miles not…

09/01/2023
Arnold T., Le Grand-Saconnex
14689
0
BLACKSOCKS
BLACKSOCKS
Customer Service
Customer Service
Average

just perfect!

04/01/2023
Eduard S., Forch
14650
0
BLACKSOCKS
Customer Service
Average

Very helpful people who seem to love their job as everything works like a swiss clockwork! The qualità of products for the prices is excellent

27/12/2022
Michael T., Canobbio
14564
0
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