How our customers rate us
We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.
I am very pleased with you products and delivery. I have enough now, so I want to discontinue my order. Thank you.
I ordered trial pairs for CHF 13 a piece and was charged CHF 14.50 - what's up with that?
LOVE your socks, HATE the check out process. The UX in check out is terrible. When you change country you get booted out of check out and have to start over (thankfully it does remember what you changed it to). Also, would be pretty easy to auto-populate several fields based on postal code. You're not alone here, but I'm at a loss why so many companies don't implement such a simple integration.
High quality product, extremely well packaged/presented with a company focus in being better than most. I haven't purchased a single product which wasn't "first class". Hope you don't change! By the way, best funky socks and t-shirts on the planet!
Hello, thank you for your follow up. Unfortunately, I have not yet received my order. Post office says it has not arrived. The fact that there is no tracking number makes it difficult to understand where it is and when I can collect it. I am sure Swiss regular post works properly, but Russian post not always. Hope it is not lost and I can still receive my order. Waiting few more days.
There is an opportunity to join the crusade and reduce amount of single use plastics on the delivery. Other than that, socks are amazing.
loyal since over 10 years, great services, met all expectations over the time.
My first purchase with you was quite a while ago, but I was very well treated. Unfortunately, due to life, I couldn't subscribe, but I'll be doing that this year. The products are amazing and, I believe my first pair of socks is now over 5 years old, and it's still in tip top shape! Kudos to BlackSocks!
Bought as a gift for a fussy sock wearer! Excellent quality and well packed. Easy to order & delivered promptly. Good communication re order & dispatch progress.