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Since 1999

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How our customers rate us

We are proud of the high quality products we deliver and also of our high standard customer service. Find out how our customers have been rating us and what they have to say.

(3214)
Average
(3344)
BLACKSOCKS
(3144)
Delivery
(2999)
Customer Service
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Customer Service
Average

Hi I have place the order on 9/10/21 now it's 9/22/21 so how could I rate you

24/09/2021
Jerzy S., Elmhurst
12167
0
BLACKSOCKS
Customer Service
Average

-

09/09/2021
Victor S., Geneva
12113
0
BLACKSOCKS
Customer Service
Average

First time purchasing from BLACKSOCKS.
Very straight forward site.
Fast delivery and excellent quality products.
I'll be buying again.

23/08/2021
William S., DO6 VR88
12065
0
BLACKSOCKS
Customer Service
Average

You do not make it easy or obvious to change the color etc. in the subscriptions

11/08/2021
Robert W., Kelowna
12032
0
BLACKSOCKS
Customer Service
Average

but please don't ask too much...

09/08/2021
Tilmann S., Nürnberg
12030
0
BLACKSOCKS
Customer Service
Average

Excellent product and customer service!

07/08/2021
Mark B., Morgan Hill
12027
0
BLACKSOCKS
Customer Service
Average

Excellent

27/07/2021
Alain D., Onex
11969
0
BLACKSOCKS
Customer Service
Average

I do not appreciate that my subscriptions is renewed automatically!
I was not aware of this and I suppose that's what you're counting on that your customers only realize this cheap trick when the 1st shipment arrives after the automatic renewal!!!!!!!!!!!!!!!
I assume you lose a customer from time to time but I guess, you probably don't care!!!!!!!!!!!

11/06/2021
Urs S., Rüschlikon
11704
0
BLACKSOCKS
Customer Service
Average

Disappointed with funky socks:

very harsh, scratchy interior lining with thousands of loose ends
dull colours, nothing like the photos
cancel subscription

09/06/2021
JOHN B., KLEMZIG
11678
0
BLACKSOCKS
Customer Service
Average

Great quality material. the merino wool socks are extremely comfortable and looks durable.

28/05/2021
Aaron Y.,
11637
0
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