These General Terms of Business (GTOB) govern the processing and shipment of all orders, including sock subscriptions, placed by customers online from Blacksocks US LLC.
2. Sole applicability of GTOB
These services are governed solely these GTOB.
3. Contract execution
All offers made by BLACKSOCKS SA are non-binding. A contract between the customer and BLACKSOCKS SA becomes effective only after the customer has placed an order and BLACKSOCKS SA has accepted it. The customer generates his order online by completing the order form provided by BLACKSOCKS SA on its website. BLACKSOCKS SA signifies its acceptance of the order by delivering some or all of the products specified in it.
4. Termination of subscription
BLACKSOCKS offers the following forms of product delivery:
Individual deliveries and multipacks: one invoice, one delivery, no order renewal
Gift subscriptions: one year duration, one invoice, several deliveries, no order renewal
Regular subscriptions: one year duration, one invoice, several deliveries, subscription is automatically renewed after one year.
Regular subscriptions are renewed automatically each year until they are terminated. Notice of termination must be given to BLACKSOCKS SA one month before the end of the contract period. Such notice may be given in writing, by e-mail or via the customer's login on the BLACKSOCKS SA online platform. Refusal to accept delivery of a shipment does not constitute notice of termination. All regular subscriptions for which notice of termination is not received within the required notice period are automatically extended for a further year.
Deliveries are made from the BLACKSOCKS SA warehouse.
Any delivery periods or delivery dates specified by BLACKSOCKS SA are not binding on it. Articles ordered by subscription are delivered in several partial shipments. Partial shipments will be made at regular intervals during the contract period. If the customer refuses to accept deliveries, BLACKSOCKS SA may, at its sole discretion, withdraw from the contract.
6. Transfer of ownership
Socks ordered remain the property of BLACKSOCKS SA until payment of the full price specified in the current contract has been made by the customer.
7. Payment / shipping costs
The purchase price becomes due and payable once the first partial shipment has been made.
Payment may be made by credit card. In Switzerland customers may also have the amount due invoiced to them. In Germany, amounts due may also be paid by direct debit.
Unless specified otherwise, all prices include shipping costs. This applies to shipments worldwide.
BLACKSOCKS SA reserves the right to raise the price of its regular yearly subscription after a year, if taxes or duties such as VAT, or its wage, equipment, third party or purchasing costs have increased. In the event of BLACKSOCKS SA applying a price increase which is more than 20% higher than the increase in the general cost of living during the relevant period, the customer has the right to terminate the contract within the 4 weeks following such price increase.
9. Unpaid accounts
If any balances due by the customer have not been paid, any outstanding shipments will be held back until proof of payment has been received.
10. Returned items
BLACKSOCKS SA grants its customers the right to send back any items ordered which are not to their liking within one month of their delivery date. This does not apply to articles which have been used, removed from their original packaging or damaged.
11. Data protection
Personal data relating to customers are collated only to the extent permitted by law. The customer authorises the post office to advise BLACKSOCKS SA of his correct address if a shipment made by post could not be delivered to the address specified in an order.
12. Final provisions
Should one or more of the provisions of these GTOB cease to apply, this does not invalidate the entire contract. Any provisions which become inapplicable will be replaced with appropriate new provisions under the relevant jurisdiction.